Skip to main content
  • English
  • Deutsch
Show Navigation Hide Navigation
  • Home
  • About SMP
    • Management
    • Staff
  • Expertise
    • Growth & Transformation
    • Customer Experiences
    • Company Operations
  • Industries
    • Banking
    • Energy & Resources
    • Telecommunications
    • Insurance
  • Careers
    • FAQ
    • Application
    • Prospects
    • Uni-Scouts
  • Contact
SMP Management

Leading above all
means to inspire

Our Management

Peter Funke
  • Business segment development (energy services)
  • Energy sales to private and commercial customers
  • Key account management for selected clients
  • Customer loyalty and churn strategies
  • Digital strategies for energy suppliers
view profile
Ingo Marjan
Ingo Marjan
  • Customer Relationship Management
  • Activation of Legacy Customers
  • Growth-oriented Remuneration Systems
  • Establishment of New Sales Channels and Multi-channel Management
  • Sales Support and Activation
view profile
Holger Neinhaus
Holger Neinhaus
  • Operational Excellence

  • Digitalisation of Customer, Sales and Service Processes

  • Transformation of Sales and Service Organisations

  • Transformation of the HR Function

  • Agile Work/Agile Methods

  • Omni-channel Strategies

view profile
Dr. Alfons Niebuer
Dr. Alfons Niebuer
  • Online Strategies and Omni-channel Management
  • Optimisation of Sales and Marketing Structures/Processes
  • Acquisition of New Customers and Maximisation of Customer Portfolios
  • Customer Management and Service
  • Platform and Ecosystem Strategies
view profile
Moritz Osthues
Moritz Osthues
  • E2E-operationalisation of Digital Strategies
  • Digitization of Customer and Service Processes
  • Optimization of Digital Customer Interfaces
  • Smart and Digital Operations
  • Identity and Access Management
  • Alignment of Business Excellence and IT
view profile
SMP-Felix-Schwerin-Teaser
Felix Schwerin
  • (Agile) Transformation
  • E2E Journey Management
  • Digitalisation and Digital Business Models
  • Customer Service Excellence
  • New Business
  • Process Design/Management
view profile
Marcel Vandieken
Marcel Vandieken
  • Digital Transformation Strategies
  • Innovation Strategies and Digital/Date-based Business Models
  • Customer Experience Management and Customer-centric Processes
  • Digital Excellence in Marketing, Sales and Customer Service
  • Cooperation Strategies and Partner Management
  • ​Digital Organisation & Change Management
view profile
Strategic. Personal. Pragmatic.
  • Imprint
  • Contact
  • Xing
  • LinkedIn
  • Facebook
Last update 19. January 2021© 2021 SMP AG   All rights reserved
To the top
    • Home
    • About SMP
      • Management
      • Staff
    • Expertise
      • Growth & Transformation
      • Customer Experiences
      • Company Operations
    • Industries
      • Banking
      • Energy & Resources
      • Telecommunications
      • Insurance
    • Careers
      • FAQ
      • Application
      • Prospects
      • Uni-Scouts
    • Contact