Background & objectives
  • Review of the IT organisation and optimisation of structures and processes
  • Increase in customer satisfaction and internal IT satisfaction
  • Securing the future through enabling structural capacity for innovation management
  • Objectives: Development of a target model of the IT organisation along the defined fields of action

- Vision & role of IT
- Customer orientation
- Future orientation
- Vertical range of manufacture

Tasks & Results
  • Definition of the future positioning / vision
  • Development of a new organisational model
  • Derivation of a transformation path until 2022
  • Derivation of concrete new roles, additional tasks and necessary new process models

Project-path ”New IT“

SMP New-IT