Background & objectives
- Review of the IT organisation and optimisation of structures and processes
- Increase in customer satisfaction and internal IT satisfaction
- Securing the future through enabling structural capacity for innovation management
- Objectives: Development of a target model of the IT organisation along the defined fields of action
- Vision & role of IT
- Customer orientation
- Future orientation
- Vertical range of manufacture
Tasks & Results
- Definition of the future positioning / vision
- Development of a new organisational model
- Derivation of a transformation path until 2022
- Derivation of concrete new roles, additional tasks and necessary new process models
Project-path ”New IT“
